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Purpose and scope 

This Policy outlines when and how an individual may appeal the decision of ANZCAP (the College) regarding a portfolio review. 

 Definitions 

Policy 

Appeal lodgement 

Within two (2) weeks of the Applicant being notified in writing of the outcome of the review, the Applicant must advise the College that they wish to appeal the review decision. 

The onus of establishing the relevant grounds for the appeal falls on the Applicant. 

Applications must: 

• be submitted on the appropriate form (appeals form); 

• clearly state the grounds for the application; 

• be accompanied by additional information to support the application; 

• be accompanied by payment of the relevant fee. 

Consideration of appeals 

All appeals will be reviewed independently by the Advisory Group. Any SHPA or College staff who may usually be part of the Advisory Group and who were involved in the original review will recuse themselves during the appeal process. 

Any Advisory Group member who has an actual or perceived conflict of interest with regard to the appeal will be removed from the group for the duration of the appeal. 

The appeal form along with the initial disputes form, internal pharmacist reviews and findings will be passed to the Advisory Group for further review and discussion.  

The Advisory Group may request additional information from the College or the Applicant. Should this request be made, the information must be provided within fourteen (14) days. If the information is not received in this timeframe, the Advisory Group will base their review and subsequent recommendation on the information at hand. 

Decisions on appeals 

The Advisory Group will provide a recommendation in writing to the SHPA CEO on whether to uphold or overturn the initial review decision.  

The CEO will consider this recommendation and make the final decision on the appeal. 

All decisions by the CEO are final and no further appeals may be made. 

Timeframes 

The College will endeavour to complete all appeals within two (2) months. In times when this is not possible all parties will be notified via email of the delay and anticipated timeframes. 

Fees 

The Applicant is required to pay an application fee before a review is commenced. The application fee is determined by the College and may be changed at any time. 

Policy Approvals

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