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contains information on how to complete a Collaborative Manager Report.

What is the Collaborative Manager Report LX? 

The Collaborative Manager Report Learning Experience (LX) can be used to document a longitudinal, global report of the candidates performance while completing their professional role at their place of employment. This LX may be used as part of an approved training and development program and/or for inclusion towards ANZCAP recognition.

The main outcome of the interaction between pharmacist and collaborator should be to promote reflection of the candidates current professional practice based on the feedback contained within the manager report.

Collaborative Manager Report Process 

A Manager Report learning experience may be conducted in real-time or as a retrospective reflection. 

The process for completing a Collaborative Manager Report is as follows: 

🧩 Prepare

🗓️ Engage

💭 Reflect

  1. The pharmacist has been working in a position for significant amount of time to allow accurate feedback of their performance carrying out this role. The position description, duration or role and key responsibilities should be documented in the LX.

  2. The pharmacist and collaborator should also confirm the practice recognition level that aligns with the pharmacist is current position.

  1. The collaborator should ensure that they have directly observed the pharmacist completing their role. Ideally they would be a supervisor, preceptor or direct line manager.

  1. Pharmacist and collaborator engage in a feedback and reflection discussion utilizing the Pendleton/Positive critique method 

  2. Collaborator assists the pharmacist to identify key development goals from the reflection utilizing the SMART goal method 

The reflection and goal setting discussion should take approximately 30 minutes  

 The final discussion aspect of the Manager Report should be conducted in an appropriate working space that lends itself to privacy due to pharmacist comfort.

Practice Recognition Level

The Manager Report Learning Experience is mapped to:

  • Domain 4 of the National Competency Standards Framework for Pharmacists in Australia 2016. Please note that not all the domain 4 indicators listed in this document may be relevant to this Learning Experience.

  • Domain 1, 2, 3, 4, 5 and 6 of the Competence Standards for Pharmacists in Aotearoa New Zealand Pharmacists, 2023. Please note that not all the Domain 1, 2, 3, 4, 5 and 6 behaviours listed in these competence standards may be relevant to this Learning Experience

Please refer to the ANZCAP recognition descriptors article for the further guidance on markers of performance for each ANZCAP recognition level. The pharmacist and collaborator should indicate in the Learning Experience which of the three levels of practice recognition (resident, register, consultant) they are currently practicing at or a candidate for.

Collaborator 

The collaborator must be familiar with the Manager Report LX.

The Collaborator must ensure that they have the required expertise and scope of practice to confidently provide the candidate with feedback on their performance in their current role. Therefore the collaborator should be a supervisor, preceptor or direct line manager.

Further guidance for collaborators involved in this learning experience can be found here

Reflection, Feedback & Goal Setting 

The main aim of the Manager Report Learning Experience is to promote feedback and reflection of a pharmacist current performance in their professional role.

Skill Evaluation

Within the Manager Report LX there are criteria (and descriptors) that the pharmacist and collaborator should discuss during the feedback and reflection discussion. Each criteria should be evaluated with comments from the discussion and a marker of; Not yet met, meets or exceeds.

Not yet met

Performance does not yet meet the expected for the indicated practice recognition level. 

Meets

Performance meets the standard expected for the indicated practice recognition level. 

Exceeds 

Performance is above the standard expected for the indicated practice recognition level and is moving towards progression in recognition level. 

Feedback

The Manager Report LX encourages use of the Pendleton feedback method to guide reflection. This method encourages self-reflection and proactive discussions for development. 

Development Goals

The pharmacist and collaborator are encouraged to utilize the SMART goal technique to develop any learning or development goals that are identified from the reflection and feedback discussion. 

Note

Although some collaborators who are also supervisors or clinical educators in a formalized training program may choose to use this LX as an initiation for delivery of formal teaching, this is an extension of the Manager Report LX and not a requirement.  

Forms and Templates 

Evidence of a manager report n the pharmacists performance is documented directly into the ANZCAP digital platform as a Collaborative Learning Experience (LX). For further step by step instructions on how to do this please refer to the How to complete a Learning Experience article.

If ANZCAP members wish to use a manager report from their own organisation, the completed form may be uploaded into the Supporting Evidence section of the LX. (Please note that for the LX to become validated the candidate must still complete all sections marked with an asterisk (*) and the collaborator must document their involvement via the electronic collaborator declaration process).

Info

Can’t find what you are looking for? Search the ANZCAP Info Hub and Help Centre or Contact us with your questions or request further assistance.

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