Summary

This article contains information on how to complete a Collaborative Manager Report.

What is the Collaborative Manager Report LX?

The Collaborative Manager Report Learning Experience (LX) can be used to document a longitudinal, global report of the candidates performance while completing their professional role at their place of employment. This LX may be used as part of an approved training and development program and/or for inclusion towards ANZCAP recognition.

The main outcome of the interaction between pharmacist and collaborator should be to promote reflection of the candidates current professional practice based on the feedback contained within the manager report.

Collaborative Manager Report Process

A Manager Report learning experience may be conducted in real-time or as a retrospective reflection.

The process for completing a Collaborative Manager Report is as follows:

🧩 Prepare

🗓️ Engage

💭 Reflect

The pharmacist has been working in a position for significant amount of time to allow accurate feedback of their performance carrying out this role. The position description, duration or role and key responsibilities should be documented in the LX tool.
The pharmacist and collaborator should also confirm the practice recognition level that aligns with the pharmacist is current position.

The collaborator should ensure that they have directly observed the pharmacist completing their role. Ideally they would be a supervisor, preceptor or direct line manager.

Pharmacist and collaborator engage in a feedback and reflection discussion utilizing the Pendleton/Positive critique method
Collaborator assists the pharmacist to identify key development goals from the reflection utilizing the SMART goal method

The reflection and goal setting discussion should take approximately 30 minutes

The final discussion aspect of the Manager Report should be conducted in an appropriate working space that lends itself to privacy due to pharmacist comfort.

Practice Recognition Level

The Manager Report Learning Experience is mapped to Domain 4 of the National Competency Standards Framework for Pharmacists in Australia 2016.

Please refer to the ANZCAP recognition descriptors article for the further guidance on markers of performance for each ANZCAP recognition level. The pharmacist and collaborator should indicate on the learning experience tool which of the three levels of practice recognition (resident, register, consultant) they are currently practicing at or a candidate for. Please note that not all the domain 4 indicators listed in this document may be relevant to this Learning Experience.

Collaborator

The collaborator must be familiar with the Manager Report tool.

The Collaborator must ensure that they have the required expertise and scope of practice to confidently provide the candidate with feedback on their performance in their current role. Therefore the collaborator should be a supervisor, preceptor or direct line manager.

Further guidance for collaborators involved in this learning experience can be found here.

Reflection, Feedback & Goal Setting

The main aim of the Manager Report Learning Experience is to promote feedback and reflection of a pharmacist current performance in their professional role.

Skill Evaluation

Within the Manager Report tool there are criteria (and descriptors) that the pharmacist and collaborator should discuss during the feedback and reflection discussion. Each criteria should be evaluated with comments from the discussion and a marker of; Not yet met, meets or exceeds.

Not yet met	Performance does not yet meet the expected for the indicated practice recognition level.
Meets	Performance meets the standard expected for the indicated practice recognition level.
Exceeds	Performance is above the standard expected for the indicated practice recognition level and is moving towards progression in recognition level.

Feedback

The Manager Report tool encourages use of the Pendleton feedback method to guide reflection. This method encourages self-reflection and proactive discussions for development.

Development Goals

The pharmacist and collaborator are encouraged to utilize the SMART goal technique to develop any learning or development goals that are identified from the reflection and feedback discussion.

Although some collaborators who are also supervisors or clinical educators in a formalized training program may choose to use this tool as an initiation for delivery of formal teaching, this is an extension of the Manager Report tool and not a requirement.

Forms and Templates

The Manager Report tool is available on the ANZCAP Digital platform. Ideally pharmacists and collaborators will enter relevant information into the digital tool in real time and confirm involvement and accomplishment of a Collaborative Learning Experience.

Alternatively, pharmacists may use a Manager Report from their own workplace and upload it to the digital platform where they can then confirm completion of a Collaborative Learning Experience.

For further details on how to complete a Learning Experience on the ANZCAP digital platform please refer to the How to complete a Learning Experience article.

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